Privacy Policy

Effective Date: 22.07.26

WholeSoul Nutrition by Ragini Nagpal ("WholeSoul Nutrition", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

When you contact us, book a consultation, enrol in a programme, subscribe to our newsletter, or download a resource, we may collect:

Name
Email address
Phone number
Age
Gender
Postal address

Health Information

To provide personalised nutrition guidance, we may collect health-related information that you voluntarily provide, including:

Medical history
Current symptoms
Dietary habits
Lifestyle information
Medications
Laboratory reports

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral source
Date and time of access

Payment Information

Payments are securely processed through trusted third-party payment providers.

We do not store your credit or debit card details on our servers.

2. HOW WE USE YOUR INFORMATION

Your information may be used to:

Deliver consultations and nutrition programmes
Personalise recommendations
Process payments
Respond to enquiries
Send appointment reminders
Send newsletters and educational content (you may unsubscribe at any time)
Improve our website and services
Comply with legal obligations

3. CONSENT

By providing your personal information, you consent to its collection and use for the purposes outlined in this Privacy Policy.

Where required by law, we will obtain additional consent before using your information for other purposes.

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share information only:

With trusted service providers assisting in payment processing, email communication, or website hosting
Where required by law
To protect our legal rights or safety

All third-party providers are required to maintain appropriate confidentiality and security measures.

5. COOKIES

Our website uses cookies to improve user experience and analyse website traffic.

You may choose to disable cookies through your browser settings; however, some features of the website may not function correctly.

6. DATA SECURITY

We take reasonable administrative, technical, and organisational measures to safeguard your personal information.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

7. HEALTH INFORMATION & CONFIDENTIALITY

Health information shared during consultations is treated as confidential and used solely for providing personalised nutrition services.

We will not disclose your health information without your consent except where required by applicable law.

8. DATA RETENTION

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain client records where appropriate.

9. THIRD PARTY LINKS

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

10. CHILDREN'S POLICY

Our services are intended for adults aged 18 years or older.

If services are provided to a minor, they must be requested and supervised by a parent or legal guardian.

11. YOUR RIGHTS

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

12. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with an updated effective date.

13. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Delhi, New Delhi.

14. CONTACT US

WholeSoul Nutrition by Ragini Nagpal

Email: hello@ragininagpal.com

Phone: +91 99118 23290

Website: www.ragininagpal.com